Purchasing & Shipping We will ship our products within five business days after receiving your order. We use registered post or normal post for all deliveries. We strongly recommend using registered post as no guarantee of delivery can be offered with ordinary post. GJJ will not be responsible for the failure of delivery for using ordinary post. | DESTINATION | METHOD | Up to 100g | Up to 500g | Delivery | Compensation | | Ireland/NI | Normal Post | €3 | €5 | 2 Days | None | | Ireland/NI | Registered Post | €6 | €9 | 2 Days | Up to €320 | | UK | Normal Post | €4 | €6 | 4 Days | None | | UK | Registered Post | €8 | €10 | 2 Days | Up to €320 | | Rest of Europe | Normal Post | €4 | €6 | 5 Days | None | | Rest of Europe | Registered Post | €8 | €10 | 5 Days | Up to €150 | | Rest of the World | Normal Post | €4 | €6 | Variable | None | | Rest of the World | Registered Post | €8 | €10 | Variable | Up to €100 | Extra Insurance is available for trade customers in Ireland only. Return Policy We offer our customers an unconditional 100% satisfaction guarantee. If for any reason you are dissatisfied with one of our products, you may return it to us within 30 days of purchase for a full refund. Please include your name, address, telephone number, and a brief explanation of the reason for return along with your product. Customer must be responsible for postage. Cost of product will be credited to your account within 5 business days of the receipt of your return. PLEASE MAIL TO:
Gem Journey
5, The Cottages
Moycullen
Co Galway
Ireland
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