Purchase Guarantee 

As part of our commitment to the highest levels of service to those who love gemstones as much as we do, we offer our customers an unconditional 100% satisfaction guarantee. If for any reason you are dissatisfied with one of our products, you may return it to us within 30 days of purchase for a full refund. Please include your name, address, telephone number, and a brief explanation of the reason for return along with your product. Customer must be responsible for postage. Cost of product will be credited to your account within 5 business days of the receipt of your return.

PLEASE MAIL TO:
Gem Journey
5, The Cottages
Moycullen
Co Galway
Ireland

 Privacy Guarantee

 We are also committed to the privacy of our customers and their personal information. All information you submit to our site, including names, email addresses, personal details and credit or debit card details, are held in the strictest of confidence. Our site uses industry-standard security. All passwords are held encrypted in our database, which means that no one but you can ever know what they are. We will never share your personal details with any other site or business.